Recent Why SERVPRO Posts

Building and Reconstruction Services

11/22/2021 (Permalink)

SERVPRO of Burlington can restore your commercial and residential property when water or fire damages your structure. SERVPRO can provide rebuilding and reconstruction services to complete the restoration. We have general contractors in Iowa and can provide a full range of reconstruction services when required to complete a restoration.

Building and Reconstruction Services

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • Heating, Ventilation and Air Conditioning Services (HVAC)
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

When your home or commercial business requires rebuilding services, SERVPRO of Burlington has a team of restoration technicians that can restore your property to pre loss condition. Call us today at (319) 754-8050. We will restore your property damage, “Like it never even happened.”

Soft Goods Restoration

11/19/2021 (Permalink)

Did you know that SERVPRO of Burlington can also restore your household items, leather and soft goods too? Our restoration equipment includes top of line tools like the Esporta® Wash System.

What does this mean for you?

When your home suffers from a fire or water damage you don’t have to worry about all of your things being permanently damaged or lost. Many items can be saved and restored to pre event condition with our restoration laundry and dry cleaning services.   

The Esporta is able to restore:

  • Household fabrics like blankets, curtains, carpets, etc.
  • Soft items like children’s plush toys
  • Leather goods and animal hides
  • Shoes, dolls, pillows
  • Sports equipment like helmets, pads, gloves and uniforms
  • Delicate Ceramics
  • PPE
  • Certified to clean Fire Gear
  • And much more!

This allows our SERVPRO team to be able to properly sanitize and remove mold or other biohazards, soot and smoke damage, bacteria, and severe water damage from all manors of items in your household.

Our stance of restore not replace is very important to us and we hope you give us a call and let is help you make your household items “Like it never even happened.” (319)-754-8050

Why SERVPRO?

10/29/2021 (Permalink)

When a property damage issue strikes you’re residential or business property, hiring a SERVPRO professional restoration company can save you time, money, frustration, and possible secondary damage. But, not all restoration companies are alike.

SERVPRO of Burlington has the distinction of being a leader in the restoration industry. We are a full-service restoration company and offer water damage restoration, fire damage restoration, mold remediation, smoke and odor removal, asbestos abatement, contents restoration, and reconstruction services.  

SERVPRO creates good communication with the property owner and explain the process we will use to remedy the issue is paramount to assuring them we will try to make this as seamless as possible and to gain their trust.  

From start to finish, meeting and exceeding customer expectations is what we strive to reach. As a testimony to our performance and the results we have achieved.   

When you or someone you know has a property damage issue, SERVPRO of Burlington is the clear choice to make it just "Like it never even happened."

Give us a call at 319-754-8050!

IICRC Certification

8/26/2021 (Permalink)

When homes or business need remediation, you want to ensure that the company handling the problem adheres to the highest industry standards. The restoration industry standards are set by the Institute of Inspection Cleaning and Restoration Certification. The IICRC is a third-party certification organization that approves instructors and schools to teach the skills needed to meet its values of expertise, integrity, and excellence.

Expertise

Training programs such as the ones offered are IICRC-certified. Classes are offered in various categories:

  • Applied Structural Drying
  • Carpet Cleaning
  • Color Repair
  • Floor Care
  • IICRC Certified Firm
  • Fire and Smoke Damage Restoration
  • Upholstery Cleaning
  • Water Restoration

Receiving a mitigation certificate after completing these courses means that the individual can do the job right. When clients hire someone to fix a problem in their homes, you want to verify that the technicians are certified, mitigation experts.

It is not enough that technicians know what they are doing. They also need to be honest and trustworthy. When the IICRC certifies a company or individual, you know you have found someone you can trust. They adhere to a strict standard of ethics and can be expected to be upfront about their clients' homes' assessment and treatment. 

When a certified school or instructor trains specialists, they learn how to exhibit high standards of service. Continuing education courses improve knowledge, turning technicians into industry leaders. These classes also serve to educate insurance and real estate professionals regarding various mitigation processes. Shared knowledge strengthens these partnerships so that together, they can offer more excellent service to the customers they share.

A third-party certification organization sets the industry standard that all mitigation professionals must meet. The values of the IICRC are reflected in each training program and instructor it approves. To ensure quality, professional service, recommend certified mitigation professionals to your clients.

Why SERVPRO is your Best Choice

5/11/2021 (Permalink)

Fire leaves behind a significant amount of smoke and soot residue in your home. SERVPRO of Burlington has the right equipment and training to remove damage from many of the contents in your home, preventing loss and returning things to normal after an incident occurs.

If you live in Southeast Iowa we can help. Our technicians specialize in the restoration of your property and belongings after a fire, making it easier for you to get the help you deserve as quickly as possible. SERVPRO also works with your insurance company and assist you with filling out required paperwork for your claim, relieving stress while providing you with caring professionals who are on your side. 

With qualified professionals in the field, SERVPRO provides you with a full-service solution to fire damage on your property. We use cleaning and restoration methods created to remove smoke and soot residues before they have a chance to cause further damage to surfaces found in your home. Walls, floors, ceiling, furniture, and other contents all receive the professional attention needed to return them to a quality pre-damage condition.

SERVPRO of Burlington is ready at a moment’s notice, making our 24/7 emergency service, the one to call when you experience fire damage in your home.

Local and National Brand

3/18/2021 (Permalink)

SERVPRO of Burlington is a local brand, and a national one.

With more than 1,700 franchises nationwide, SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. SERVPRO has expanded throughout the United States and Canada. Since then SERVPRO has also greatly expanded the array of services we offer. Since those services range from carpet cleaning and deodorization to large scale disaster recovery and with all SERVPRO’s locations our collective knowledge and experience are one of the greatest assets SERVPRO has and we know how to use it. SERVPRO locations provide all kinds of support to each other ranging from equipment to people-power and technical advice. Sometimes we might run into an issue that we have not encountered before or possibly elements to a job that prevents our normal methods for jobs. This is when we have been able to rely on the accumulated knowledge base of all the other SERVPRO’s. It does not matter what emergency you are facing. From Water, Fire, or Mold Remediation. SERVPRO has the team and backing to handle it all. We are known for taking care of big problems and disasters, but we also are known for helping people with issues that you normally may not know the solution too. If you have an emergency which makes you think “I don’t even know who does this,” try giving SERVPRO of Burlington a call at 319-754-8050.

Staying Safe this Holiday Season

12/23/2020 (Permalink)

Since this year has been anything but normal and we are staying home much more than normal; the following are some tips from us at SERVPRO of Burlington to help prevent a loss during the holidays.

Maintain your smoke alarms

Maintain by testing the batteries once a month. If they’re not working, replace them immediately.

Inspect your heating source

Regardless of what kind of heating you have in your home, an annual inspection will reduce your risk of fire.

Change filters on a regular basis. Dust and lint can catch fire

Keep the stove and oven clear.

Don’t leave anything flammable near the stove or oven. Never rest towels, hot pads or a cookbook on the stove.

Check the dryer.

No matter what type of dryer you have, always clean out the lint trap after a load is finished. Regularly check behind and around the dryer for pockets of lint or items of laundry that have fallen under or behind.

Maintain cords.

Regularly check the condition of cords: repair or replace cords with frayed wires immediately. Electrical cords can produce heat, so don’t trap them under a rug or between furniture and the wall.

Store flammable products properly.

Many household cleaners and cosmetic products like shaving cream and hair spray are flammable. Keep flammable products away from heat, including exposure to sunlight.

Be careful with candles.

Never leave candles unattended and always keep them away from flammable items like blankets and curtains. Place candles in secure, tip-proof holders and extinguish them before leaving or going to sleep.

Use the fireplace responsibly.

Install a durable metal fire screen in front of your fireplace. Don’t leave a fire unattended, and give ashes ample time to cool down before disposing of them. Always place fireplace ash in a dedicated metal container..

Keep fire extinguishers handy.

At the very least, keep one in the kitchen and others near high-risk areas like a fireplace. Regularly review the instructions and make sure all members of the home know how to properly use the extinguisher.

Fire damage can be devastating, but you can minimize the risk of fire in your home. Make these practices part of your fire safety plan and review them regular

According to the American Red Cross, house fires cause over $7 billion in property damage each year. Being prepared and conducting regular safety checks can help keep you from adding to that number.

Soft Contents Cleaning

11/18/2020 (Permalink)

SERVPRO of Burlington has a great contents and laundry team who clean fire and water damages of all kinds, "Like it never even happened."  In one case, our team used our ESPORTA machine to sterilize and clean off the mold that had started growing on a customer’s leather jacket. It is also utilized to clean firefighter gear as well.

The Esporta technology allows us to be able to restore soft contents that could have been previously deemed as non-salvageable.  This means that we are able to save and return more of your items to you following a disaster.  The Esporta machine is able to restore items that have been affected by damages and contaminations such as contaminated water & sewage, heavy smoke & soot, mold, and bio waste contaminated goods, and it is gentle enough to be able to be used on leather goods of all kinds, laundry of all kinds, household goods, and even unique articles such as sports equipment.

Let us help you salvage your soft contents after an emergency!

What a Year

11/18/2020 (Permalink)

The year of 2020 will go down as anything but a normal year. If it could go wrong it has gone wrong. But we know that even in the middle of this strange year, we can always find something to be thankful for. SERVPRO of Burlington is thankful for all the people who give so much to our community.

We are thankful for our first responders and those on the front lines of the COVID-19 pandemic. 

The spread of COVID-19 has changed how we think, how we work, and how we carry out our daily lives. One of the things that we as a company are always thankful for is your trust you place in us to help you make it “Like it never even happened.” We have been doing our part with Certified: SERVPRO Cleaned. We are so grateful and thankful that we get to help lift some of the burdens of our community when disaster strikes.

Professional Commercial Restoration

10/30/2020 (Permalink)

Why is Professional Commercial Restoration Cleaning so Important?

Professional commercial restoration cleaning is among the most vital services available to owners of commercial property. Most commercial properties get a lot of wear and tear over the years, especially multifamily housing units and office complexes. Why is professional commercial restoration cleaning so important? You’re about to find out!

Why You will Need a Professional Commercial Restoration Cleaning Service

There’s a lot that can go wrong with a commercial structure, especially if it’s an older one. Commercial buildings can be damaged by mold, water, fire, or a sewage backup. You hear about that kind of stuff happening all the time, but most people never think that it could actually happen to their own properties. Unfortunately, it can, and as time goes on, the chances of experiencing at least one of the preceding types of damage rises steeply.

Fire is spontaneous, you never know when one may happen, especially since it might not even start in your building at all. An example, you do everything right, you bought and installed smoke detectors, check them regularly, and replace the batteries. What happens if the owner of the building next to you didn’t do any of that stuff? Then they have an electrical fire. The building will burn and it’ll probably set your building on fire too because they’re so close together.

Now consider this, after hiring a professional plumber to inspect and maintain the pipes in your building for several years, there’s a flood. After a flood, providing that your structure is still standing, there will be a substantial amount of water damage, and that damage will have to be fixed by a professional commercial restoration service like SERVPRO of Burlington. When you have damage from mold, fire, or water, that damage has to be repaired professionally, there’s just no other substitute.

Partner with a Commercial Cleaning and Restoration Service You Can Trust: SERVPRO of Burlington

We Are Here to Help

8/26/2020 (Permalink)

SERVPRO is Here to Help

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, following the protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the level that regular janitorial staff perform on a daily basis.

SERVPRO recommends cleaning of high-touch and flat surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces SERVPRO and CDC recommend for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

SERVPRO and CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. We have multiple products that meet the CDC recommendations. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

FREE Emergency Vehicle Cleaning

5/12/2020 (Permalink)

SERVPRO of Burlington wants to thank those first responders, such as cops, firefighters, doctors, nurses and more who put themselves in harm’s way to protect us, especially during times like these. We want to make sure these people on the front lines remain healthy. It is important that during this pandemic that the vehicles they use day in and day out be clean and germ free. So, our way of saying thank you we are offering free emergency vehicle cleaning and sanitizing for all local police and fire departments along with hospitals as well.

Our technicians are trained in adhering to the absolute highest cleaning and sanitation standards in the industry. You can be rest assured any cleanup or bioremediation performed by SERVPRO of Burlington is in accordance with the guidelines mandated by the CDC.

Give us a call today to set up your FREE one-time cleaning/disinfecting! Thanks to those on the front lines who are helping to keep us safe and healthy!

COVID-19

3/18/2020 (Permalink)

The CDC is responding to an outbreak of a respiratory disease caused by a novel coronavirus, referred to as COVID-19. It is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. The professionals here at SERVPRO of Burlington can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building. You can be rest assured that we are following all guidelines as provided by the CDC and local authorities. Don’t hesitate to give us a call at 319-754-8050 we are available 24/7!

Esporta

12/23/2019 (Permalink)

This Esporta machine utilizes a patented restoration technology that is capable of restoring over 90% of the soft contents in a house to food grade clean. It is said to be five times more effective than traditional washing methods and can restore items that would typically need to be replaced in the past. It can restore items damaged with smoke/soot, mold, bio waste, and contaminated water. Some items that we have washed include but not limited to are leather goods, laundry, and household goods; such as, pillows, comforters, and stuffed animals. We even use this machine to clean sports equipment and firefighter gear. In order to operate this machine, you must be trained and certified. Our operators are extremely knowledgeable on how to use it and how to restore your contents to their original state. In our before and after gallery we have photos of our local (Wapello) Fire Department gear. Let us help restore your contents to preloss condition!

Cleaning Products

12/23/2019 (Permalink)

We have the product for every job.

With all the stain, spills, and weather events that happen, SERVPRO of Burlington has the products and trained technicians that can remove, cleanup and restore your property and personal belongings. We train our technicians through IICRC to follow recommended guidelines and procedures. Our products are specially formulated by SERVPRO to safely clean and restore. SERVPRO products are what makes us a leader in the cleaning and restoration business. We train our technicians to be paying attention to the     details of the job and needs of our customers. We are prepared for any emergency by keeping our equipment up to date and SERVPRO products stocked at all times. We have eco-friendly products that are safe to use and friendly to the environment. We work fast and efficiently to return you to your home or business with the least amount of time, stress and worry.

24 Hour Emergency Disaster Service

11/5/2019 (Permalink)

At SERVPRO of Burlington, we provide 24-hour emergency disaster service. You can rest assure that no matter what time you call we will be there to help you and respond in a timely manner. We specialize in the restoration of homes and businesses that have suffered from small to large losses due to water, storm, and fire disasters; just to name a few.

We have highly trained technicians and state of the art equipment that makes us the ones you want to call should you experience water damage, storm damage, fire damage or have mold.  Along with that we also come with over 10 years of experience. No job is too small or too big for our team. We have 1,700 SERVPRO franchises nationwide and can utilize each other and each other’s equipment to make sure a job is taken care of.

Should you experience any of the above mentioned emergencies remember us at SERVPRO of Burlington and give us a call. We are available to assist you 24/7!

Emergency Ready Profile

11/1/2019 (Permalink)

Approximately 50% of business that experience a disaster will not recover from that event. Developing a preparedness plan can help your business to survive should you find yourself in an emergency. This is where we at SERVPRO of Burlington come in. We can come in and work with you to create an Emergency Ready Profile (ERP) at no cost you and it only takes a little bit of time for you. We will do a majority of the leg work for you! So, what does an ERP entail? SERVPRO professionals will come into your business and create a brief compilation of important information such as insurance company, where your gas and water shut off is, and who your emergency contact is etc. We also take photos of the water and gas shut off valves, utility box, and heating/cooling units. This will aid the responders and show them where those are located within the facility. The information is then saved to the business digitally and a hard copy to keep on hand. Being prepared is important!

Let SERVPRO help you get a plan of action today!

Getting your Home Ready to Sell

11/1/2019 (Permalink)

Not only is SERVPRO the trusted leader in the fire and water restoration industry, we also provide professional residential cleaning services. This can be helpful to realtors and homeowners who are looking to sell their home fast and at the price they want. Our professionals here at SERVPRO of Burlington have the expertise to provide a deeper clean than your basic house cleaning service. We provide carpet and upholstery cleaning that will not only get out the dirt you see, but will also remove the unwanted dust you don’t. Air duct cleaning is another service we provide that will help increase the home’s heating and cooling efficiency along with improving the quality of air. Last but not least, we also have the expertise to remove any unwanted odors such as cigarette smoke for example. Don’t hesitate to call the professionals at SERVPRO of Burlington to get your home ready for the market!

319-754-8050

Document Freeze Drying

3/20/2019 (Permalink)

I went over a little bit about our document restoration services in a previous blog. For this blog I am going to go into a little more detail about the freeze drying process and why it is effective over just letting them air dry.

To start off vacuum freeze drying is the only method approved by the National Archives and Records Administration and also the General Services Administration. This process involves freezing an item containing moisture and then it is dried using vacuums and pressures to achieve sublimation. In order to prevent further damage it is important that your water damaged documents be frozen as quickly as possible.

  • We use 10x12x15 banker boxes to store your water damaged documents and label each box so in the future it can easily be found and returned to you.
  • We will then ship these items to a cold storage facility until those items are needed.

Vacuum freeze drying is just the first step in the process of restoring your water damaged documents. We will also clean, sterilize, deodorize, and if they can’t be restored we also offer certified destruction. Should you find yourself dealing with water damaged documents, call the professionals at SERVPRO of Burlington to help restore them.

Pack Out Services for your Content

12/21/2018 (Permalink)

Along with providing fire and water damage restoration services we also provide content pack out services. While our team starts the mitigation process we can pack up contents at your home or business that need cleaned or would be in the way during the cleanup process. Our pack out process involves photographing what we put into each box and then we go ahead and label that box so it is easily found when it is needed. We will then take them back to our shop and either clean them if need be and/or store them until the mitigation process is complete. While SERVPRO of Burlington works to make your fire and water damage "Like it never even happened." we also understand the importance of your items and will treat them as such. Trust the professionals here at SERVPRO of Burlington and call us if you ever find yourself facing an emergency.

Training is Important to Us

11/8/2018 (Permalink)

SERVPRO of Burlington is an IICRC firm. IICRC stands for the Institute of Inspection, Cleaning, and Restoration Certification. This organization sets the standards for the restoration industry and also provides training and certification to restoration companies. Our technicians can receive certifications in specific cleaning, restoration, and inspection categories such as upholstery, wood flooring, stone and tile flooring, carpet cleaning, odor removal, mold remediation, water damage, fire damage restoration and more. 

Not only can our staff complete IICRC certifications but our staff also has access to web-based training. This is a voluntary program and can be done at our staff's own pace. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps not only our technicians but our office staff up to speed on industry standards and the professional quality you expect.

SERVPRO of Burlington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, rest assure our staff is equipped with the knowledge to restore your property.

Community Involvement

11/8/2018 (Permalink)

Along with working to restore your home back to normal after you experience water or fire damage we also play a vital role in our community.

We are members of the Burlington and Mt. Pleasant Chamber of Commerce's. Along with that we are also members of Kiwanis in Burlington, Southeast Iowa Property Owners Association, and the Wapello Community Club. Since we are members of these organizations; we have done golf outings where we sponsor a hole and do giveaways and hand out treats. We have also done golf outings where we grill and provide all the food for lunch during a golf tournament. We have several of these golf outings throughout the summer.  During the winter months we also have a booth at the Burlington Holiday Showcase and also at the Burlington Home Show where we hand out all sorts of goodies and provide informational material about the services we provide. We have also volunteered to cook for the boy scouts. Last but not least we drive in our local parades and throw out some yummy candy. We always look forward to meeting new people!

SERVPRO of Burlington takes great pride in being a part of the community and we want to do our part to ensure the community thrives.

Holiday Time

11/1/2018 (Permalink)

With the holidays coming up there also comes an increased risk of house fires. At this time of year people are doing more cooking for their family and friends and not only that but we are also starting to put up decorations such as lights and Christmas trees.

The following are some statistics about fires this time of year. According to the United States Fire Administration, from 2004-2008, an average of 260 home fires each year started with Christmas trees. Another 150 home fires per year were caused by decorative and holiday lights. Home fires involving cooking peak on dates that are major U.S. holidays with traditions of cooking, such as Thanksgiving, Christmas, and Christmas Eve.

If your home or business experiences a fire, you want to call a restoration company you can trust. Our technicians are highly trained and will respond to your home as quickly as possible at any time of the day to help lessen the damage and limit secondary damage. A fast response also helps to reduce costs. SERVPRO of Burlington can help to make it "Like it never even happened."

Advanced Technology

11/1/2018 (Permalink)

There has been a rapid advancement in the technology and techniques used in our industry. These advancements allow our professionals to restore your property back to preloss condition not only quickly but more reliably and more effectively.

An infrared camera may be used to identify water location where you are unable to see such as behind walls and under flooring which in turn helps for thorough water removal. Moisture detectors such as a hygrometer measure the extent of moisture saturation.

Once our professionals have located the source of the moisture we then use powerful extraction equipment to speed the drying process. Submersible and gas-powered pumps are used for continuous pumping of high-level water. Truck-mounted and portable extraction units perform efficient water removal. 

After our professionals have extracted all the excess water that's when the drying equipment comes into play. Our professionals use industrial strength air movers which cause moisture to evaporate at a faster pace and dehumidifiers which pull the water vapor from the air.

After all this has been done our professionals use machines that remove airborne contaminants and control the air quality such as air scrubbers, thermal foggers, and deodorization agents. Our professionals may also need to use OSHA-approved cleaning agents to help remove odors and/or contaminants on your property such as deodorization products which control odors from excessive moisture and disinfection products which stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

If you want your property returned to preloss condition trust the professionals at SERVPRO of Burlington. We have the right equipment and techniques to get the job done.