What our Customers say...
Why SERVPRO Testimonials
I called SERVPRO of Burlington to set up a general cleaning along with a carpet cleaning for an apartment. I just want to say that everything looks good and would also like to thank them for their fast service.
I would like to thank Kim, Todd, and the crew at the SERVPRO of Burlington for the fast response once you were made aware of our problem. As a small business in Wapello as well, it is very nice to have SERVPRO in town, SERVPRO of Burlington does not only do an excellent job but is willing to do whatever it takes to meet customer satisfaction! Kim and Todd went above and beyond to follow up and take care of our needs as they are truly invested in providing 110% customer satisfaction! If you are in need of any type of cleaning, whether it is a restoration or just a carpet cleaning the crew at SERVPRO of Burlington is your company!
I woke up one morning to find 6 inches of water in a basement after a downpour of rain the night before. Initially I called the plumber and then I called Todd as I have used him in the past. He arrived promptly, even before the plumber was finished. He told me they were pretty busy as a lot of people were experiencing water in their basements but would get to my house as soon as possible. I was surprised to see him later that day to start the job. The crew was professional the whole time and even moved my heavy contents back to their original spots. I would definitely use them again!
The crew who arrived from SERVPRO of Burlington to take care of my sewer backup were great. They were personable and professional during the whole process. I wouldn't hesitate to call them if I ever needed them in the future.
We had two instances where clean up was needed. Our insurance company referred us to Jason and his team at SERVPRO but the second instance we knew who we wanted and that was SERVPRO as well. We found Jason and his crew to not only be efficient but professional and compassionate during the whole process. I would definitely recommend them.
The basement of my business flooded with 3-6 inches of water after a downpour the night before. Since I had done an ERP with them previously I decided to give SERVPRO of Burlington a call. Their team came in and did the demo and drying that was needed in a quick and professional manner. They were always checking and re-checking the progress to make sure everything dried out fully. They were a friendly, courteous, and professional company.