Training is Important to Us
SERVPRO of Burlington is an IICRC firm. IICRC stands for the Institute of Inspection, Cleaning, and Restoration Certification. This organization sets the standards for the restoration industry and also provides training and certification to restoration companies. Our technicians can receive certifications in specific cleaning, restoration, and inspection categories such as upholstery, wood flooring, stone and tile flooring, carpet cleaning, odor removal, mold remediation, water damage, fire damage restoration and more.
Not only can our staff complete IICRC certifications but our staff also has access to web-based training. This is a voluntary program and can be done at our staff's own pace. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps not only our technicians but our office staff up to speed on industry standards and the professional quality you expect.
SERVPRO of Burlington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, rest assure our staff is equipped with the knowledge to restore your property.
Along with working to restore your home back to normal after you experience water or fire damage we also play a vital role in our community.
We are members of the Burlington and Mt. Pleasant Chamber of Commerce's. Along with that we are also members of Kiwanis in Burlington, Southeast Iowa Property Owners Association, and the Wapello Community Club. Since we are members of these organizations; we have done golf outings where we sponsor a hole and do giveaways and hand out treats. We have also done golf outings where we grill and provide all the food for lunch during a golf tournament. We have several of these golf outings throughout the summer. During the winter months we also have a booth at the Burlington Holiday Showcase and also at the Burlington Home Show where we hand out all sorts of goodies and provide informational material about the services we provide. We have also volunteered to cook for the boy scouts. Last but not least we drive in our local parades and throw out some yummy candy. We always look forward to meeting new people!
SERVPRO of Burlington takes great pride in being a part of the community and we want to do our part to ensure the community thrives.
With the holidays coming up there also comes an increased risk of house fires. At this time of year people are doing more cooking for their family and friends and not only that but we are also starting to put up decorations such as lights and Christmas trees.
The following are some statistics about fires this time of year. According to the United States Fire Administration, from 2004-2008, an average of 260 home fires each year started with Christmas trees. Another 150 home fires per year were caused by decorative and holiday lights. Home fires involving cooking peak on dates that are major U.S. holidays with traditions of cooking, such as Thanksgiving, Christmas, and Christmas Eve.
If your home or business experiences a fire, you want to call a restoration company you can trust. Our technicians are highly trained and will respond to your home as quickly as possible at any time of the day to help lessen the damage and limit secondary damage. A fast response also helps to reduce costs. SERVPRO of Burlington can help to make it "Like it never even happened."
There has been a rapid advancement in the technology and techniques used in our industry. These advancements allow our professionals to restore your property back to preloss condition not only quickly but more reliably and more effectively.
An infrared camera may be used to identify water location where you are unable to see such as behind walls and under flooring which in turn helps for thorough water removal. Moisture detectors such as a hygrometer measure the extent of moisture saturation.
Once our professionals have located the source of the moisture we then use powerful extraction equipment to speed the drying process. Submersible and gas-powered pumps are used for continuous pumping of high-level water. Truck-mounted and portable extraction units perform efficient water removal.
After our professionals have extracted all the excess water that's when the drying equipment comes into play. Our professionals use industrial strength air movers which cause moisture to evaporate at a faster pace and dehumidifiers which pull the water vapor from the air.
After all this has been done our professionals use machines that remove airborne contaminants and control the air quality such as air scrubbers, thermal foggers, and deodorization agents. Our professionals may also need to use OSHA-approved cleaning agents to help remove odors and/or contaminants on your property such as deodorization products which control odors from excessive moisture and disinfection products which stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.
If you want your property returned to preloss condition trust the professionals at SERVPRO of Burlington. We have the right equipment and techniques to get the job done.
Tips to Prevent Water Damage
1. Think about where you plant- Some plants and trees have roots that can wrap around your pipes and break them so it's best to plant in a spot where your roots won't get near your water lines.
2. Clean your gutters- If your gutters are not cleaned regularly of leaves, sticks, and other debris, on a rainy day that clogged gutter can send water into your home's foundation and even go as far as going into the basement.
3. Monitor your water bill- If you notice your bill is uncommonly high, it's a pretty good sign that you have a leak somewhere that needs to be fixed. Also make sure to fix these leaks right away because if not it could lead to mold, mildew, dry rot, or even structural damage.
4. Check your appliances regularly- Checking them regularly can help you catch a leak before it causes any damage. For example, old and brittle washing machine hoses are among the most frequent causes of water loss for homeowners.
5. Install water detection devices- It is a small electronic device that sounds an alarm when its sensor comes in contact with moisture. It is recommended to install it near water heaters, sump pumps, washing machines, dishwashers, and toilets to prevent extensive damage and mold growth.
In the even of a water damage, call the experts at SERVPRO of Burlington. Our technicians can make it "Like it never even happened."
Myths vs Facts about Mold
This is what we found in the duct system/vents in the IT room of a business who complained of a "moldy" odor.
1. Myth: ALL mold is bad.
Fact: While some mold is bad not all is. Mold is used in the making of blue cheese and penicillin.
2. Myth: ALL mold causes health problems.
Fact: While mold can certainly cause health problems it is not true that all molds cause health problems in people. Molds produce allergens and not everyone is allergic to these.
3. Myth: There should be no mold inside.
Fact: In reality mold is all around us and is very natural. The problem comes when the concentration of mold indoors is high.
4. Myth: Bleach kills mold.
Fact: Bleach may kill certain kinds on non-porous surfaces, however, it is not clear that bleach can kill all kinds of mold nor kill mold on porous surfaces such as wood.
5. Myth: Killing mold is enough. There is no need to remove it
Fact: Killing mold is NOT enough. Killing mold does not remove the health effects as the allergens are still present even in dead mold.
6. Myth: Mold is natural. There is no need to worry about it.
Fact: While mold may be natural, consistent exposure to mold can have negative effects on one's health.
7. Myth: If you only see a little mold it's probably nothing to worry about.
Fact: If you see a little bit of mold you most likely have more growing under the surface out of site.
8. Myth: Cleaning up mold isn't hard. You should do it yourself.
Fact: While you may be able to clean up certain kinds of mold in small quantities most people are not equipped to do proper mold remediation. Simply wiping it down is not good enough. This is why you should call the professionals at SERVPRO of Burlington if you have a mold problem so we can properly clean it and keep it from spreading.
Smoke and Soot Damage
Not only can a fire cause damage to your home but smoke and soot can as well. During a fire and minutes after it has been extinguished, soot and smoke can spread quickly throughout your home and settle. If not responded to immediately it can discolor certain items and stain. Wood may need refinishing. Walls will begin to yellow and not only that but your clothes might be permanently stained. The restoration process becomes more difficult if your house/items are left untreated for weeks. Another important thing to consider is that the chemicals from whatever went up in flames can be detrimental to your health.
While a fire can be devastating let us here at SERVPRO of Burlington help make it "Like it never even happened." Our IICRC technicians are certified in fire restoration and will handle your home with professionalism and care.
SERVPRO of Burlington
Iowa weather can change very quickly from day to day especially at this time of year when one day it could be blistering hot and the next day cold and rainy. This is why you should always be prepared when it comes to storms because you never know when they could pop up. On average, Iowa sees close to 50 tornadoes and hundreds of severe thunderstorms yearly. Some simple steps you can take to protect you and your family during a storm is to watch the weather, unplug any electrical equipment, stay away from water, and stay inside for at least thirty minutes after hearing the last peal of thunder. Once it is safe to do so assess your home and property and determine if you need help. SERVPRO is here 24 hours a day and 7 days a week. We will respond quickly to get the damage restoration process started. We are only a call away and can make your storm damage "Like it never even happened."
Water Damage Restoration Process
Step 1: Emergency Contact- No matter how big your water emergency is we are available 24 hours a day. When you call we will ask several questions regarding your water damage to help us determine what equipment is needed and what resources to bring. Some of the questions are: your name and contact information, your insurance information (if applicable), the street address of the water-damaged home or business, when did the flooding or water damage occur?, what caused the water damage?, and is there electricity available?
Step 2: Inspection and Damage Assessment- We will identify and stop the water source. We will then identify the type of water (there is three different categories of water and this will help us to determine what specific restoration process we use). We will survey the extent of the water damage and inspect the premises. We will move or block furniture to help prevent rust or furniture stains on wet carpet.
Step 3: Water Removal/Water Extraction- We have a move out service so if your home requires extensive restoration or cleaning we can move out your belongings to prevent further damage. We will begin the water removal process almost immediately. We will then inspect the carpet and carpet pad and remove either if needed. Some of our water removal equipment involve moisture detectors, infrared cameras to find "hidden" water behind walls and ceilings, submersible and gas-powered pumps, and truck-mounted and portable extraction units.
Step 4: Drying and Dehumidification- Once excess water has been removed we may find that the floors and walls are wet to the touch. If this is not taken care of it can cause the materials to break down, warp, or cause mold damage. We use dehumidifiers and air movers along with monitoring equipment to ensure your house is dry.
Step 5: Cleaning and Sanitizing- We will not only clean your property's structure but we can also clean your upholstery, furniture, clothing, and other restorable belongings. We have multiple ways to clean your items. We have air scrubbers and fogging equipment that goes well beyond masking odors. We may even use antimicrobial, antibacterial, or disinfectant treatments to clean your property depending on the scenario. We can also remove and dispose of damaged materials with guidance from you and your insurance adjuster.
Step 6: Restoration- We can take care of temporary protective measures to prevent additional damages, like boarding up or placing a roof tarp. Depending on the damage we may have to remove drywall and installation, repair hardwood or tile floors, paint, and carpet repair and installation.
Grease fires are the most dangerous when it comes to cooking fires and are responsible for 1 in every 5 home fire deaths. I will give you some tips on how to prevent and put out grease fires. These tips could help save your or a loved one's life.
- Before you start cooking make sure burner is cool and wipe up any spills.
- Pay attention to heat ratings for cooking oil. Some oils can be heated more than others before catching fire so if you are cooking and notice the oil start to smoke that means it is close to catching fire.
- As soon as you start to see it smoke carefully remove the pan from the heat source.
- Avoid heating grease before putting food into it because when you drop food in it can make the grease splash out which in turn can cause grease burns or it can also hit the heat source and catch fire.
- Carefully clean spills as soon as they happen by first removing food from heat source, turning off heat source, and waiting for burner to cool.
- When deep frying make sure you use a pan or cooking container big enough.
- Use a utensil that will allow you to put the food into the grease without dropping and without your hands coming close to the hot grease.
- Use a screen that covers the pan to reduce the chance of splatters outside the pan.
- If you are a new or inexperienced cook do not attempt to deep fry for the first time unless you have an experienced cook with you.
- NEVER add water to grease.
Putting out a grease fire
- Turn off source of heat
- Do NOT pour water on it. Water and oil do not mix and when you add water it will sink right to the bottom and evaporate instantly, spreading flaming oil everywhere.
- Attempt to remove all oxygen from the flame. Cover with another pot or baking pan.
- If you can't cover it, dump lots of baking soda on it.