Recent Posts

Fire Restoration

9/29/2021 (Permalink)

SERVPRO of Burlington is here to Help Restore Your Home or Business after a Fire

The damage done is often severe and more pervasive than you might at first fear. Cleanup and restoration require a broad skill set and specialized equipment. Our team has the training, experience, and tools to quickly and efficiently turn a fire damage scenario back to preloss condition.

One consideration few business or homeowners fully understand before they experience fire damage is the severity of water harm to building structure and contents following a fire. Before our crews tackle the smoke, soot, and charring, we must be sure to remove the water used to extinguish the flames and then dry out your home. Water damage leads to secondary issues such as mold growth or progressive deterioration of the wood, metal, and other materials providing the structure of your home. Our highly qualified employees are adept at resolving water damage issues.

Once SERVPRO resolves the water damage, we move swiftly on developing and implementing a plan for the fire damage cleanup and restoration. The residues deposited on surfaces, fabrics, furnishings, and possession after a fire are highly acidic, corroding all they touch. Plastics discolor, metal and glass etch, and wood deteriorates. Evaluation of the safety of stored food in pantry areas and even refrigerators and freezers must occur.

Our crews know how to approach different types of soot, matching tools, and cleaning products to ensure a professional-grade effort. Our technicians are highly trained in Cleaning, and Restoration through (IICRC) classes. SERVPRO can inventory and pack out personal belongings and removable household goods and furnishings for targeted attention. Our experts can coax back to a previous condition many items a homeowner might discard, believing they are ruined. Utilizing our skills and experience saves time and money.

SERVPRO of Burlington is ready to prove the difference a full-spectrum restoration company can make when your home experiences fire damage. Call (319) 754-8050 to set up an inspection and develop a plan.

The Categories of Water Contamination

9/2/2021 (Permalink)

IICRC defines water to three categories of water contamination.  These three types determine how water restoration is managed.

Category 1

Category 1 is a source of water that is classified as “clean water” meaning it is not harmful to humans.  Some examples are if a tub or sink overflow or broken or leaking water supply line. 

Category 2

Category 2 water contains chemical, biological or physical contaminants and can cause sickness to humans.  This category is sometimes called “grey water,” and caries microorganisms.  Some examples include sump pump failure, dishwasher or washing machine overflow. 

Category 3

The most contaminated and harmful to humans because it contains unsanitary agents, high levels of bacteria and fungi.  Category 3 is called “black water” and can cause severe sickness and discomfort.  Examples include water sources from flood water, sewage, and category 2 water that was not properly remediated and has become stagnant. 

SERVPRO of Burlington has highly trained technicians to remediate the different categories of water.  If you have a water loss we are “here to help.” Call 319-754-8050

Why SERVPRO of Burlington should be your first call for water damage

8/30/2021 (Permalink)

A water damage restoration service is the kind of professional that no one wants to call, but they are needed. Homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building, the response should be the same. Bring in a certified firm as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

If water has entered the home through a contaminated source, don’t try to handle it on your own. Floods and sewage backflows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person with health effects. Our certified water damage restoration service not only has the tools to eliminate the moisture, they have the protective equipment to remain free from harm.

Our restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live, and a business safe to work in; any other cleaning method is a dangerous gamble.

IICRC Certification

8/26/2021 (Permalink)

When homes or business need remediation, you want to ensure that the company handling the problem adheres to the highest industry standards. The restoration industry standards are set by the Institute of Inspection Cleaning and Restoration Certification. The IICRC is a third-party certification organization that approves instructors and schools to teach the skills needed to meet its values of expertise, integrity, and excellence.


Training programs such as the ones offered are IICRC-certified. Classes are offered in various categories:

  • Applied Structural Drying
  • Carpet Cleaning
  • Color Repair
  • Floor Care
  • IICRC Certified Firm
  • Fire and Smoke Damage Restoration
  • Upholstery Cleaning
  • Water Restoration

Receiving a mitigation certificate after completing these courses means that the individual can do the job right. When clients hire someone to fix a problem in their homes, you want to verify that the technicians are certified, mitigation experts.

It is not enough that technicians know what they are doing. They also need to be honest and trustworthy. When the IICRC certifies a company or individual, you know you have found someone you can trust. They adhere to a strict standard of ethics and can be expected to be upfront about their clients' homes' assessment and treatment. 

When a certified school or instructor trains specialists, they learn how to exhibit high standards of service. Continuing education courses improve knowledge, turning technicians into industry leaders. These classes also serve to educate insurance and real estate professionals regarding various mitigation processes. Shared knowledge strengthens these partnerships so that together, they can offer more excellent service to the customers they share.

A third-party certification organization sets the industry standard that all mitigation professionals must meet. The values of the IICRC are reflected in each training program and instructor it approves. To ensure quality, professional service, recommend certified mitigation professionals to your clients.

Sump Pump Failure

7/19/2021 (Permalink)

Sump pumps provide an effective way to drain water from your house. They eliminate excess water and prevent your basement from flooding that might occur after rapid melting of snow, heavy rains or because of groundwater.

Sump pump failure is a pretty common issue, especially if maintenance is neglected. There are many possible causes of sump pump problems, however, it’s not that difficult to find the reason behind a faulty device if you follow a step-by-step troubleshooting guide.

In the vast majority of the cases, sump pump failure is caused by one of the issues I’m about to list.

Remember Safety first: If your sump pump is not working properly in a flooded basement, the first thing you should do is shut off the electricity in that area. Do not enter a wet basement until the power has been disconnected because that could lead to an electric shock.

  1. Switch Problem

One of the most common causes of a malfunctioning sump pump is a stuck or faulty switch.

  1. Overworked Pump Burn Out

An overworked pump can easily burn out if you don’t reduce the load.

  1. Power Outage

One of the first things you should do when your sump pump stops working is to check the power supply.

  1. Clogged Discharge Pipe or Pump

A clogged discharge pipe is a common cause of sump pump failures.

  1. Failure Due to Old Age

Nothing lasts forever.

  1. Incorrect Installation or Pump Size

Proper installation and size is key to avoid sump pump failures.

  1. Lack of Maintenance

Proper maintenance can significantly extend the lifespan of your sum pump.

  1. Defective Sump Pump

This is one of the least common causes of a sump pump failure, but it can happen.

Should your sump pump fail and cause water damage, don't hesitate to call the professionals at SERVPRO of Burlington!

Be Prepared for Storms

7/6/2021 (Permalink)

Inspect your Roof

If you have a commercial roof you should have it inspected twice a year, a licensed professional should inspect the rooftop for wind and structural damage. A secure structure creates a barrier from water, minimizing potential mold and saturation concerns. Have a roofer or maintenance worker perform a thorough assessment, checking for malformed or harmed shingles and missing flashing.. Fix any identified problems.

Clean the Gutters

Removing water from the building is essential to reducing roof damage. Gutters and a proper drainage system move the excess buildup away to retention ponds and sewage systems; however, leaves and debris can clog them up, preventing the necessary movement. In a severe storm, this hazard allows backups that threaten the roof's integrity. Too much water could weigh down the top, causing a break.

Those Big Trees may need trimming
Trim trees often to keep them away from the building. If a tree or branch falls, landing on the roofing, a hole is could be created. Your entire facility is then exposed to nature. Not only would you require a roof repair, but you would require the assistance of a water restoration company. As the rain pours inside, it permeates into your materials, allowing fungus and bacteria to grow.

SERVPRO of Burlington has the knowledge and training to stop and remove fungus and bacteria.

Call 319-754-8050!

Summertime Fires

7/6/2021 (Permalink)

Summer is a time for fun, but it is important to make sure your family are being cautious when using fireworks, grills, and other potentially dangerous materials. Here are thing you need to know about keeping your family and home safe this summer!

July is the peak month for grill fires, including both structure, outdoor or unclassified fires, followed by May, June and August

Leaks or breaks were the factor in 11% of grill structure fires and 23% of outside and unclassified grill fires

Gas grills contribute to a higher number of home fires overall than their charcoal counterparts

A failure to clean the grill was the leading factor contributing to the fire in one –fifth of all grill structure fires. In other instances something that could catch fire was too close to the grill.

NFPA, National Fire Protection Association has great safety tips on a variety of fire and life safety topics. Check them out at

Have fun and stay safe this summer!

Commercial Biohazard Cleanup

6/8/2021 (Permalink)

While owning or managing a commercial building you may have the occasional blood spill, urine or feces clean-up. SERVPRO of Burlington is trained in bio hazard cleanup. These scenarios can happen easily in your place of business. By understanding the reasoning behind professional clean-up or restoration you will potentially save yourself, employees, tenants or customers much unneeded stress and potential health risks.

Blood Spills:

Blood spills are typically defined as any amount of blood that has left a body. This can mean a slip and fall with skin break or possibly a crime scene. Blood spills can pose major safety hazards that can result in disease if not handled by a professional restoration company like SERVPRO. We have the knowledge to restore the area so that they are free of diseases or risks such as hepatitis, HIV and other blood borne pathogens. Our work is not complete until we have removed and properly disposed of all the contaminated materials in accordance with state and federal regulations.

Urine and Feces Clean-Up:

Human and animal excrement are considered bio hazardous materials. Our SERVPRO technicians follow all of the professional safety norms all while utilizing specialized equipment and training protocols. If left untreated or treated poorly yourself, employees, tenants or customers may be subjected to disease or viruses such as: hepatitis A, E.coli, rotavirus and norovirus. All of which can be easily avoided by calling in a bio hazard professional such as SERVPRO.

If your building has had a blood spill or other bodily fluid issue please call us today at 319-754-8050.

Basement Water Damage

5/20/2021 (Permalink)

Water damage in your basement?

Many of us have been there before – Going down to complete a load of laundry only to discover a flooded basement. This can be an extremely stressful situation for homeowners and unfortunately can disrupt your normal lifestyle. Not only is water in your home an inconvenience, excessive water and moisture in the home may cause health effects to occupants. Water also has a destructive effect on many building materials and contents. Effectively restoring a flooded basement or structure is essential for the home owner and occupants of the home. 

Priority Response 

It is important to respond to the water damage as quickly as possible. The length of time the water is in the structure before restoration begins is a very critical factor. If the water has been in the structure for an extended period of time, damage is much more severe. Even if the water was a clean source originally, bacteria, mold and other microbiological grow and may create an unsanitary condition that may cause health effects to the occupants of the home. 

Properly restoring a flooded basement or structure requires training, expertise and specialized equipment. In addition to understanding the technical aspects of water damage restoration, our team values and respects your home and belongings throughout the process. They will also keep you updated during the project on the work progression. 

Assessing the Damage

Our SERVPRO of Burlington technicians are trained to assess the damage on each loss location. We begin by detecting the moisture trapped within the walls, ceilings, floors and other locations not visible from the exterior surface. Once the damaged area is identified, we extract any standing water, and then drying techniques are used to ventilate, evaporate and dehumidify the environment. 

As severe weather and spring rains approach, we are here to help.

Why SERVPRO is your Best Choice

5/11/2021 (Permalink)

Fire leaves behind a significant amount of smoke and soot residue in your home. SERVPRO of Burlington has the right equipment and training to remove damage from many of the contents in your home, preventing loss and returning things to normal after an incident occurs.

If you live in Southeast Iowa we can help. Our technicians specialize in the restoration of your property and belongings after a fire, making it easier for you to get the help you deserve as quickly as possible. SERVPRO also works with your insurance company and assist you with filling out required paperwork for your claim, relieving stress while providing you with caring professionals who are on your side. 

With qualified professionals in the field, SERVPRO provides you with a full-service solution to fire damage on your property. We use cleaning and restoration methods created to remove smoke and soot residues before they have a chance to cause further damage to surfaces found in your home. Walls, floors, ceiling, furniture, and other contents all receive the professional attention needed to return them to a quality pre-damage condition.

SERVPRO of Burlington is ready at a moment’s notice, making our 24/7 emergency service, the one to call when you experience fire damage in your home.